Cookie Policy

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. These cookies gather no information about you that could be used for marketing or remembering where you've been on the internet.

This is the only category of cookies you cannot disable, as doing so would prevent the site from working properly. If you are not willing to accept these cookies, even though they do not store any personal information about you, we suggest that you navigate away from our site.

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

You may disable these cookies using our privacy manager, but in doing so will stop us form learning how our website is performing and making relevant improvements to enhance your online experience.

These cookies gather information about your browsing habits to help us profiling our users. They remember that you've visited a particular website and share this information with other organisations such as advertisers. If you leave these enabled we will be able to understand which of our products, services and offers may be relevant for you ("user profiling").

If you turn off these cookies you will still see un-targeted ads online which will not be tailored to things that may interest you.

These cookies allow the website to remember choices you make (such as your audience type, language or the region you are in) and provide enhanced, more personal features. For example by enabling these cookies we are able to take you to the relevant country and audience content.

The information these cookies collect cannot track your browsing activity on other websites.

Without these cookies, our website cannot remember choices you've previously made or personalise your browsing experience meaning you would have to reset these for every visit.

Tealium (utag_main)

Within this cookie are several built-in values that keep track of visitor sessions. These are used to collect general and page specific analytic data, such as page type viewed.

New Relic (JESSIONID)

This cookie is used to store a session identifier so that New Relic can monitor session counts for an application. Does not retain any personal data as defined by the EU General Data Protection Regulation (GDPR).

BIG-IP (BIGipServer# (BIGipServer~Schroder_Prod~www.schroders.com_HTTP_Pool)

This cookie is associated with the BIG-IP product suite from company F5. This cookie manages sessions on load balanced servers, to ensure user requests are routed consistently to the correct server.

SESS#

This cookies purpose to preserves the visitor’s session state across page requests.

SessionCam (sc.ASP.NET_SessionID, sc.Status, sc.UserId)

Schroders uses SessionCam for analysis. SessionCam is a product that has been developed by SessionCam LTD. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by SessionCam from Schroders website is for Schroders internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.

Google Analytics (_ga, _gid, collect)

Used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our services. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Mixpanel (mp_#_mixpanel (mp_c865e11a403dfc4cf45a916c9d890316_mixpanel)

This cookie is used to generate statistical data on how the visitor uses the website

Gstabvisited

This cookie tracks the user's navigations around the website.

Piwik (_pk_id.3.364d, _pk_ses.3.364d)

Piwik is an analytics tool used to measure and track users behaviour on Schroders group websites.

Tealium collect (ses_id ,_st ,v_id ,_ss ,_pn)
This cookie only collect anonymous information describing user interactions with our website, such as such as page views, button clicks and page scrolls, for the purpose of grouping users into categories of similar characteristics and understand how each can be best served the information they look for.

Emails from Schroders and Cazenove

Schroders uses external email providers, Salesforce Marketing Cloud and Pardot. These platforms have the ability to track activity through online channels, using cookies, in order to provide you with a better online experience and a richer, more personalised client service. You can choose not to accept certain cookies by turning this feature off within the browser settings, however doing this may detract from your user experience and even prevent access to some of our websites.

DoubleClick (IDE, test_cookie)

The DoubleClick digital ad management platform uses cookies to collect anonymous visitor data to measure the effectiveness of Schroders advertising campaigns and to serve ads based on a user's prior visits to the Schroders website.

FlashTalking (flashtalkingad1)

Flashtalking use cookies to collect anonymous visitor data to measure the performance and effectiveness of Schroders advertising campaigns. This anonymous visitor data may also be used to personalise adverts based on a user's prior visits to Schroders websites

LiverPerson (LPVID, LPSID-10177676)

LivePerson enables the online chat functionality so that Schroders intermediary team can communicate directly with visitors.

Pingdom (_cfduid, img/beacon.gif)

The Pingdom/CloudFlare cookie is used to override any security restrictions based on the IP address the visitor is coming from. For example, if the visitor is in a coffee shop where there are a group of infected machines, but the visitor's machine is known trusted, then the cookie can override the security setting. It does not correspond to any userid in the web application, nor does the cookie store any personally identifiable information.

Avocet (uuid)

Avocet uses cookies to collect anonymous data for the purposes of Information Storage & Access and Ad Selection, Delivery & Reporting.

Requesting literature (ASP.NET_SessionID)

Required cookie which preserves the visitor’s session state across page requests. If you opt out of these cookies you will have to re-enter your details every time you fill in a contact form or request literature through our site.

Brand

This cookie picks-up from the first time you log into eServices whether you’re a Schroders contact or a Cazenove contact, this enables us to only show content relevant to you.